For more information please contact us
This application has several handy activity planning tools. Innovative and easy‐to‐use calendar is a great help for appointment making. Activity planning may be based on performed activities, targets and plans of other representatives.
Users can record their activity data: calls, meetings, double visits and other activities. Recorded data can be reviewed and analysed by representatives, managers and data analysts.
CLM module includes eLibrary, where a comprehensive collection of content in the form of presentations, videos, pictures etc. are stored in a tablet. Representatives can show this content to any client and with the help of eDetailing statistics, deliver personalised content to each of them. Furthermore, CLM module has the ability to collect data during a presentation and represent it in customizable reports. PharmaCODE presentation (PCP) feature available in CLM module can be used to develop interactive presentations from existing slides.
Application tools provide the possibility to store information of your customers: persons (doctors, pharmacists, public officers etc.) and organisations (hospitals, clinics, pharmacies, wholesalers etc). There are various data fields for information recording as well as a possibility to create custom data fields.
Several layers of customer lists are available: all customers, my customers, my territory customers, my team customers etc. Any of these lists can be used for accessing customer data depending on specific needs.
The key advantage of this pharmaceutical crm is the possibility to meet specific requirements of any customer. Application interface may be adjusted according to specific needs of each user. Many customisation options are available to suit the business principles of any company. We are also ready to modify the application and introduce additional features at the Customer’s special request .
All information stored in the application database can by analysed in multiple views. Various report generation and data analysis tools make it possible to dissect different sections of representatives’ work. PharmaCODE reporting services allow easy and quick creation of custom reports and additional tools like automatic report generation and delivery, subscriptions management, creation of drill‐down and drill‐trough reports etc.
Various documents can be attached to customers or activities. All document formats are supported.
Activity, customer or employee related expense data can be recorded. This information can be analysed and compared with actual sales.
SerbianApplication architecture also allows the addition of other user interface languages.
Mailing tools of the application allow the creation of mailing and e‐mailing lists, label printing and e‐mail sending possibilities.
Data analysis results (sales, activities, customer numbers etc.) can be presented on a map.
Combining mileage, fuel costs and activity information application is a useful tool to monitor and manage your company’s fuel expense.
Questionnaires module provides a possibility to create various custom fields to store data of customers or activities. Collected information can be extracted, analysed, compared with targets or agreements and used for customer categorisation.
PharmaCODE Mobile provides a possibility to access customer data, perform activity reporting, data collection and monitoring using almost any smartphone or tablet.
Depending on the situation user can use the following operation modes:
Application allows recording information of purchase orders. Recorded information can be analysed in different views and also compared with actual sales.
Customers using PharmaZOOM application can perform data analysis combining activity and market sales data (number of activities versus market share and etc.).
Application allows recording information of promotions agreed with pharmacies or pharmacy chains. Recorded information can be analysed in different views and also compared with actual sales.
Additional PharmaSALES module provides secondary sales (from wholesalers to pharmacies/other organisations) analysis possibilities. Module data is based on sales reports provided by wholesalers. With the help of application tools this data can be easily imported into application database. Imported sales data can be analysed in different views. Activated PharmaSALES module also provides additional activity and sales comparison possibilities. Application also provides possibility to integrate sales data from any data provider and perform analysis of integrated data.
Sales planning tools provide possibility to create sales plans and perform comparison of plans with actual sales.
Powerful data search tools allow quick access of the necessary data by performing multidimensional data search using various criteria combining all available data fields: customer, activity, sales, expenses and etc.
Task delegation functions enable communication among application users. Tasks can be recorded, prioritised, delegated, tracked and analysed.
Each application user can be configured individually by setting permissions to access or modify various data fields and use application tools. It is also possible to create user roles and manage easily permissions of entire user groups by role assignment to users.